I am writing to say what a superb job Lily Beal did with our case. I genuinely thought the chain we were in was going to prove to be a simple case, but that was far from the outcome. To the point where Lily started to recognise my phone number when I called shows the amount I was contacting her and at each occasion she was polite, informative, helpful and empathetic to the state of getting the chain to a point of exchange. Her communication throughout our case was exemplary. I have used other solicitors in the past and not had a good experience to be honest, but Leathes Prior have been superb and having Lily on our case was the main driver for this. She is a credit to her team and your organisation.
My wife and I have bought over 15 properties in the course of the last 50-odd years, and have dealt with many firms of solicitors, both in those transactions, and in my professional capacity. Our experience of Leathes Prior compares more than favourably with any professional firm with whom we have dealt over all that time. Lily Beel has been thoroughly professional at all times, and never ceased to be supportive and cheerful, despite operating in such a frantically busy period. She was often in touch well after normal working hours, and clearly prioritises getting the job done efficiently whatever the personal effort. I would also add that Lily is very well supported by Kate Newson, who has been a pleasure to deal with. Between them they have ensured an excellent experience for us.
I just wanted to thank you for all your patience and help over the months especially in the face of such lack of communication from the other solicitor. It has really made my life much easier, and I am grateful.
occasion I was referred to Lily and from the outset I was impressed by her friendly and professional attitude. Compared with many such transactions I believe our recent move was relatively straightforward but nevertheless it still had its stressful moments as far as I was concerned and Lily's calm demeanour was very reassuring and appreciated. I would have no hesitation in recommending Leathes Prior to others.