Service Charges in Residential Leases: FAQs

Service charges are forever a hot topic in the world of property disputes, and it remains one of the most contentious areas between freeholders and leaseholders, particularly in long residential leases. Danny Turpin, Associate, discusses frequently asked questions regarding service charges on long residential leases.

Residential Property
Property Disputes
Insight

Service charges are forever a hot topic in the world of property disputes, and it remains one of the most contentious areas between freeholders and leaseholders, particularly in long residential leases.

Picture the scene, you’ve purchased a property, it might be a flat in a purpose-built block, or it might be a flat in a converted building, you’ve paid the seller for the flat and you may be forgiven for thinking that is the end of it. Unfortunately, it isn’t. What has actually been purchased is ownership of that flat for a term of years, a leasehold interest. Somebody else (it may be an individual or a company) owns the building and probably any communal areas, the freeholder.

The term of a leaseholder’s interest in the flat will tick down year on year and, eventually, pass back to the freeholder. Thankfully, that rarely happens in practice, and there are statutory mechanisms available to leaseholders to force an extension of their proprietary interest.

Whilst the term of years is ticking down, a leaseholder will also be responsible for paying yearly service charges to the freeholder. The service charges for which a leaseholder is responsible will be governed by the lease. The lease should be viewed as a contractual agreement between the freeholder and the leaseholder in this context.

Service charges, generally, will be for things such as insuring the building and repairing and maintaining any communal areas, though service charges can vary drastically from building to building and a building with car parking, large communal gardens, concierge and reception services and amenities such as swimming pools and gyms will likely command larger annual service charges.

We have sought to set out some frequently asked questions below regarding service charges on long residential leases:

Q: Do I have to pay annual services charges, even in circumstances where I have paid for the flat?

A: Yes, unfortunately service charges are part and parcel of owning a leasehold interest in land, they are, however governed by the terms of the lease and strict statutory protections. Failure to pay service charges can result in the freeholder taking action against a leaseholder and, in the most extreme cases, a freeholder can forfeit a long residential lease after it has jumped through various legal hoops.

Q: Can the freeholder charge whatever they like?

A: No, service charges are not a blank cheque for a freeholder. Costs put through service charges by the freeholder must have been reasonably incurred and any work or services to which they relate must be of a reasonable standard.

Q: How will I know what I am being charged?

A: Freeholders are required to make service charge demands and send them to the leaseholders. Whilst they do not have to be in a prescribed form, they must contain certain information and be demanded within a certain period of time from the date the relevant work or services to which the demands relate were undertaken or provided.

Q: I have no idea what the service charges relate to, can I seek further information from my freeholder?

A: Yes. Leaseholders have various statutory rights to seek further information about what they are being charged for, for example, leaseholders can request a summary of the service charge account; inspect accounts, receipts and other documents relating to service charges and request a summary of insurance cover and inspect insurance documents.

Q: Can I challenge service charges which are being demanded?

A: Yes. Applications in relation to service charges can be made to the First-tier Tribunal by either the landlord or tenant. The Tribunal can decide if the charge is payable, who should pay it, who should receive it, when it is due, and how much is owed.

The above is a general guide to service charges, and each case will need to be carefully assessed on its own merits. If you require advice on lease extensions specifically, please contact Jake Mowatt or Danny Turpin. If you are a landlord seeking payment of service charges or a leaseholder wishing to challenge service charges please do not hesitate to contact our Property Disputes Team via email at info@leathesprior.co.uk or by telephone at 01603 610911.

Article by
Danny Turpin
Associate
October 31, 2025
Article by
Leathes Prior Team
October 31, 2025
You might also like...

Spring Statement 2026 - An Overview

With the Government having restricted itself to one fiscal event a year in the form of the Autumn Budget, the Spring Statement is perhaps not the dramatic moment it used to be. It is more a chance for the Government to respond to events and economic forecasts than to set policy for the future.

Sam Poulter
03.03.2026

Charity of the Month: Sue Lambert Trust

Leathes Prior is delighted to be supporting the Sue Lambert Trust as our Charity of the Month for February 2026. Sue Lambert Trust is a leading charity in Norfolk offering free therapeutic counselling and support services to survivors of sexual violence and abuse.

Rhiannon Bond
23.02.2026

Supreme Court ruling set to impact NHS - Children injured by NHS can claim damages for lifetime lost earnings

In February 2026, the Supreme Court passed a ruling which is set to significantly increase the amount of damages the NHS may have to pay for claims brought in respect of children injured at birth, as a result of medical negligence.

Kimberley Nelson
20.02.2026

The Value of Planning Ahead: LPAs & Court of Protection

Putting LPAs in place allows you to choose trusted people to make decisions for you if you lose capacity in the future. This avoids the need for loved ones to make a costly and time-consuming deputyship application to the Court of Protection. With more people likely to experience conditions affecting capacity, more families may need to turn to the Court for support where no LPAs are in place.

Jordan Walker
19.02.2026

More industry insights

Stay informed with our latest legal insights.

View All

Spring Statement 2026 - An Overview

With the Government having restricted itself to one fiscal event a year in the form of the Autumn Budget, the Spring Statement is perhaps not the dramatic moment it used to be. It is more a chance for the Government to respond to events and economic forecasts than to set policy for the future.

Sam Poulter
03.03.2026

Charity of the Month: Sue Lambert Trust

Leathes Prior is delighted to be supporting the Sue Lambert Trust as our Charity of the Month for February 2026. Sue Lambert Trust is a leading charity in Norfolk offering free therapeutic counselling and support services to survivors of sexual violence and abuse.

Rhiannon Bond
23.02.2026

Supreme Court ruling set to impact NHS - Children injured by NHS can claim damages for lifetime lost earnings

In February 2026, the Supreme Court passed a ruling which is set to significantly increase the amount of damages the NHS may have to pay for claims brought in respect of children injured at birth, as a result of medical negligence.

Kimberley Nelson
20.02.2026

The Value of Planning Ahead: LPAs & Court of Protection

Putting LPAs in place allows you to choose trusted people to make decisions for you if you lose capacity in the future. This avoids the need for loved ones to make a costly and time-consuming deputyship application to the Court of Protection. With more people likely to experience conditions affecting capacity, more families may need to turn to the Court for support where no LPAs are in place.

Jordan Walker
19.02.2026

Clinical Wills: An overview for Healthcare Practitioners

Ejike Ndaji, Partner in our Wills, Trusts and Probate Team provides an overview of Clinical Wills and their importance to Healthcare Practitioners.

Ejike Ndaji
17.02.2026

Leathes Prior assists Almalumi Group on the acquisition of Yarrowside Limited

Alex Saunders, Partner in the Leathes Prior’s Corporate Team assists Almalumi Group on the acquisition of Yarrowside Limited.

Alex Saunders
17.02.2026
Will

What do Executors and Trustees do, and who should I appoint?

Charlie Watkins, Trainee Solicitor in our Wills, Trusts & Probate Team discusses what Executors and Trustees do, and who you should appoint.

Charlie Watkins
03.02.2026

Charity of the Month: Big C

Leathes Prior is pleased to support Norfolk cancer charity, Big C as its Charity of the Month for January.

Rhiannon Bond
28.01.2026

Freddie Slater becomes the first development driver to be signed by new F1 Team Audi

Dan Chapman, Managing Partner and Head of Sports at Leathes Prior acted on behalf of Freddie Slater as he becomes the first development driver to be signed by Audi Revolut F1 Team.

Peter Lambert
26.01.2026

Business Lasting Powers of Attorney – Why Your Business Needs One

The benefits of having in place Lasting Powers of Attorney (LPA) documents for one’s personal affairs are now more widely known than was previously the case, Partner, Ejike Ndaji explains.

Ejike Ndaji
26.01.2026

Breaking Up Doesn’t Have to Be Hard: FAQs for Break Clauses in Commercial Leases

Georgia Sartin, Solicitor in our Property Disputes Team answers some frequently asked questions around break clauses in commercial property leases.

Georgia Sartin
23.01.2026

The case of the fake cases: another judgment on AI-hallucinations in litigation

The use of AI Large Language Models in litigation continues to generate headlines (and consternation from the judiciary). In 2025, it seemed that rarely a month went by without a new case on fake AI-generated case law. December was no exception, and the High Court has now issued a further warning regarding the use of AI by litigants.

Chris Goodwin
15.01.2026

LP Celebrates 150th Anniversary

To begin a year of celebrations, this week Leathes Prior are delighted to reveal our refreshed brand identity and website.

Peter Lambert
05.01.2026

The Future of EOTs: Less Tax Relief, Still Strong Potential

Hugo Persad, Trainee Solicitor in our Corporate Team, summarises the impact of reduced Capital Gains Tax (“CGT”) relief on sales to Employee Ownership Trusts (“EOTs”) following the Autumn Budget.

Hugo Persad
18.12.2025

Autumn Budget 2025: Agricultural Property Relief & Business Property Relief Changes

It was announced in the 2025 Budget that from 6 April 2026, changes will be made to agricultural property relief and business property relief. These changes bring APR and BPR in line with the nil-rate band rules, meaning unused allowances can be transferred to a surviving spouse or civil partner. This is a significant step towards making estate planning easier for families who own farms or businesses.

Claire Woolliscroft TEP
18.12.2025

The Employment Rights Act 2025 is expected to come into force tomorrow (18 December 2025)

After an extended period of back-and-forth amendments between Parliament and the House of Lords, on 16 December 2025, the ERB finally received approval from the House of Lords, with the formality of Royal Assent due to take place tomorrow (18 December 2025). Head of LP Employment, Dan Chapman, explains...

Dan Chapman
17.12.2025

Charity of the Month: The Matthew Project

Leathes Prior is delighted to be supporting The Matthew Project as our Charity of the Month for December 2025. The Matthew Project supports young people and adults across Norfolk, Suffolk, and Essex to overcome issues around drugs, alcohol, and mental health, empowering them to rebuild confidence and lead fulfilling lives.

Rhiannon Bond
10.12.2025

Leathes Prior’s Milan Pandit appointed President of the Norfolk & Norwich Law Society

Leathes Prior Solicitors is proud to announce that Milan Pandit, Solicitor in our Corporate & Commercial Team, has been appointed President of the Norfolk & Norwich Law Society (NNLS) for 2025/26.

Peter Lambert
04.12.2025

Leathes Prior advises Mapus-Smith & Lemmon LLP on the acquisition Kathryn Gigg Chartered Accountants

Leathes Prior’s Corporate Team has advised Mapus-Smith & Lemmon LLP on the acquisition of Kathryn Gigg Chartered Accountants, Business Advisors & Tax Consultants.

Peter Lambert
03.12.2025

The Autumn Budget 2025: A Summary

Lucy Matthews, Solicitor in our Commercial Team summarises the Autumn Budget 2025 presented by Chancellor of the Exchequer, Rachel Reeves.

Lucy Matthews
26.11.2025

Commercial Lease Renewals: A guide for Landlords & Tenants

Commercial lease renewals are a topic that every commercial landlord and business that rents commercial premises should have at the forefront of their minds. It is essential for good succession planning, though it is often neglected until the expiry of an existing lease term is looming or once the existing term has come to an end and the tenant is holding over. In this article, our newly qualified solicitor, Maggie Berry explores the process that landlords and tenants can expect when navigating this complex area of law.

Maggie Berry
24.11.2025

Our Guidance, Your Legacy: What is a Will, and why should I make one?

Not only is a Will one of the most important steps you can take to protect your loved ones and ensure your wishes are respected, but it also limits the likelihood of a claim/dispute following your death. To ensure your loved ones and the causes you care about benefit from your estate, a Will is essential to ensuring this happens. Find out more in this article.

Ejike Ndaji
24.11.2025

Lease extensions: The essentials to getting started

Extending your lease can seem complex, but taking the right steps early can make the process much smoother. Jake Mowatt, Associate and Harry Smith, Trainee Solicitor in our Residential Property Team outlines the key essentials every leaseholder should understand prior to extending their lease.

Jake Mowatt
14.11.2025

Leathes Prior acted for Hatfield Investments Limited on the sale of Crossways Residential Home

Leathes Prior's Corporate, Commercial Property & Employment Teams acted for Hatfield Investments Limited on the sale of Crossways Residential Home.

Peter Lambert
13.11.2025

Leathes Prior assists Greenhaul Limited with sale to Ascent Acquisitions Limited

Leathes Prior’s Corporate Team has advised the shareholders of Greenhaul Limited, a family-owned Norfolk transport business, on its sale to Ascent Acquisitions Limited.

Peter Lambert
13.11.2025

Get in Touch

By clicking submit, you agree to our Privacy Policy

Submit
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.