Making a Personal Injury Claim: What to Expect

Bringing a personal injury claim can seem daunting, especially if you are also living with injuries sustained as a result of another party’s negligence. To prepare you with what to expect, Kimberley Nelson, Paralegal in our Personal Injury and Clinical Negligence Team has shared an overview of how the process works.

Personal Injury & Clinical Negligence
Litigation & Dispute Resolution
Insight

At Leathes Prior, we understand bringing a claim can seem daunting, especially if you are also living with injuries sustained as a result of another party’s negligence. Our Personal Injury Team is here to support you each step of the way, guiding you through the process so you don’t feel alone.

The first step to feeling confident in bringing a personal injury claim is to understand what that claim will involve and the various steps of the process. As such, we thought it would be helpful if our Personal Injury Team provided a brief overview of how the process works so that you know what to expect.

  1. The first stage in bringing a personal injury claim is the enquiry stage. Here you will speak with one of our team who will take details of the incident in which you were involved, the injuries you have sustained, and the impact it has had on the lives of you and your loved ones. We will also take details of your losses, including any loss of earnings. Once we have this information, we can make a decision as to whether we are able to act for you and, if so, provide you with the details about funding your claim.
  2. Once you have formally instructed us, we will notify the party on the other side about the details of your claim. We will also obtain your medical records and any other documents which may assist us.
  3. Once the other party has the details of your claim, they will likely notify their insurer. The insurers will then have 3 months to conduct their own investigations and provide us with their position on liability, i.e. whether they admit the incident was their fault. The other party may also offer to provide you with rehabilitation, such as physiotherapy, at their expense whilst the claim is ongoing.
  4. We will need to instruct an expert to assess you and provide a report on your injuries, treatment, and prognosis. Depending on the extent of your injuries, we may need to instruct more than one type of expert, and their findings will help us to value your claim. The other party may also instruct their own experts to assess you as well.
  5. Once we have all the medical evidence and evidence of your losses, we will disclose this information to the other side and make an offer of settlement. The other side may then choose to accept that offer or make a counter-offer. Negotiations will then continue until an agreement is reached (if possible).
  6. In some cases, it may be necessary to issue court proceedings and, if this is the case, we will provide you with the information and support to guide you through this process.

Settling/reaching a conclusion in respect of a personal injury claim can take time, but our team will be available to answer your questions and provide you with reassurance each step of the way.

If you think you have a potential claim you'd like to discuss with our Personal Injury & Clinical Negligence specialists, please do get in touch with the team via info@leathesprior.co.uk or call 01603 610911, we look forward to working with you.

Article by
Kimberley Nelson
Paralegal
September 30, 2024
Article by
Leathes Prior Team
September 30, 2024
You might also like...

Selling a Probate Property: A Guide for Executors

Acting as an Executor can feel daunting, especially if there is a property which needs to be sold as part of the estate administration process. If you have been appointed as an Executor and you are unsure where to begin, here are some key things to consider.

Anna Jordan
13.05.2026

Leathes Prior welcomes new agricultural specialist to the firm

Leathes Prior is pleased to welcome Rebecca Allen to our specialist Agriculture Team.

Peter Lambert
11.05.2026

Leathes Prior's Personal Injury & Clinical Negligence Team Secure Settlement for Client

Kate Smith (Senior Associate) and Kimberley Nelson (Paralegal) were instructed in relation to a workplace personal injury claim, and successfully secured a five-figure settled for the client.

Rhiannon Bond
08.05.2026

New Restrictions to Charitable Giving: What You Need to Know

Changes to UK tax law regarding charitable giving took effect from 6 April 2026. Following legislative amendments in the Finance Act 2025-26, the generous tax exemptions associated with charitable gifts - specifically Inheritance Tax (IHT) exemptions - will be restricted to gifts to UK-registered charities. Ejike Ndaiji, Partner in our Wills, Trusts, & Probate and Charities Team explains...

Ejike Ndaji
27.04.2026

More industry insights

Stay informed with our latest legal insights.

View All

Selling a Probate Property: A Guide for Executors

Acting as an Executor can feel daunting, especially if there is a property which needs to be sold as part of the estate administration process. If you have been appointed as an Executor and you are unsure where to begin, here are some key things to consider.

Anna Jordan
13.05.2026

Leathes Prior welcomes new agricultural specialist to the firm

Leathes Prior is pleased to welcome Rebecca Allen to our specialist Agriculture Team.

Peter Lambert
11.05.2026

Leathes Prior's Personal Injury & Clinical Negligence Team Secure Settlement for Client

Kate Smith (Senior Associate) and Kimberley Nelson (Paralegal) were instructed in relation to a workplace personal injury claim, and successfully secured a five-figure settled for the client.

Rhiannon Bond
08.05.2026

New Restrictions to Charitable Giving: What You Need to Know

Changes to UK tax law regarding charitable giving took effect from 6 April 2026. Following legislative amendments in the Finance Act 2025-26, the generous tax exemptions associated with charitable gifts - specifically Inheritance Tax (IHT) exemptions - will be restricted to gifts to UK-registered charities. Ejike Ndaiji, Partner in our Wills, Trusts, & Probate and Charities Team explains...

Ejike Ndaji
27.04.2026

Charity of the Month: Crohn's & Colitis UK

Leathes Prior are delighted to be supporting Crohn’s & Colitis UK as our Charity of the Month for April 2026.

Rhiannon Bond
24.04.2026

The Fair Work Agency: ERA 2025

The Fair Work Agency (FWA) was launched on the 7 April and is a new government body that has merged three previously separate agencies into one single regulator. Dan Chapman, Partner in our Employment Team explains what this means.

Dan Chapman
21.04.2026

Employment Rights Act 2026: The New Trade Union Right Of Access - Will it matter?

The Government has now published its response to the “Make Work Pay: Trade Union Right of Access” consultation which means we are now one step closer to properly understanding what these new access rights really will be.

Dan Chapman
13.04.2026

Leathes Prior grows the firm’s People & Culture Team

Leathes Prior are delighted to announce that Jessica Bullimore has joined on a permanent basis as People & Culture Manager, further strengthening the firm’s investment in its people as it continues to grow.

Peter Lambert
08.04.2026

Leathes Prior advises Circuitlink on acquisition of Bowmonk

Leathes Prior Solicitors has advised Circuitlink PTY Limited on its acquisition of RJS UK Holdings Limited, trading as Bowmonk, a well-established UK manufacturer of vehicle testing and compliance equipment.

Peter Lambert
01.04.2026

Leathes Prior Announces Promotions for 2026

Leathes Prior announce eight key promotions across legal and operational teams

Jessica Bullimore
01.04.2026

Leathes Prior & Norfolk Community Foundation: Good for Good

Leathes Prior work in collaboration with Norfolk Community Foundation to support Voluntary, Community & Social Enterprise (VCSE) organisations through the Skills Exchange

Rhiannon Bond
23.03.2026

Charity of the Month: The Sunshine Memory Café

Leathes Prior is delighted to be supporting The Sunshine Memory Café as our Charity of the Month for March 2026, with funding being raised from our 'LP Big Fat Quiz of the 150th Year' event.

Rhiannon Bond
18.03.2026

Spring Statement 2026 - An Overview

With the Government having restricted itself to one fiscal event a year in the form of the Autumn Budget, the Spring Statement is perhaps not the dramatic moment it used to be. It is more a chance for the Government to respond to events and economic forecasts than to set policy for the future.

Sam Poulter
03.03.2026

Charity of the Month: Sue Lambert Trust

Leathes Prior is delighted to be supporting the Sue Lambert Trust as our Charity of the Month for February 2026. Sue Lambert Trust is a leading charity in Norfolk offering free therapeutic counselling and support services to survivors of sexual violence and abuse.

Rhiannon Bond
23.02.2026

Supreme Court ruling set to impact NHS - Children injured by NHS can claim damages for lifetime lost earnings

In February 2026, the Supreme Court passed a ruling which is set to significantly increase the amount of damages the NHS may have to pay for claims brought in respect of children injured at birth, as a result of medical negligence.

Kimberley Nelson
20.02.2026

The Value of Planning Ahead: LPAs & Court of Protection

Putting LPAs in place allows you to choose trusted people to make decisions for you if you lose capacity in the future. This avoids the need for loved ones to make a costly and time-consuming deputyship application to the Court of Protection. With more people likely to experience conditions affecting capacity, more families may need to turn to the Court for support where no LPAs are in place.

Jordan Walker
19.02.2026

Clinical Wills: An overview for Healthcare Practitioners

Ejike Ndaji, Partner in our Wills, Trusts and Probate Team provides an overview of Clinical Wills and their importance to Healthcare Practitioners.

Ejike Ndaji
17.02.2026

Leathes Prior assists Almalumi Group on the acquisition of Yarrowside Limited

Alex Saunders, Partner in the Leathes Prior’s Corporate Team assists Almalumi Group on the acquisition of Yarrowside Limited.

Alex Saunders
17.02.2026
Will

What do Executors and Trustees do, and who should I appoint?

Charlie Watkins, Trainee Solicitor in our Wills, Trusts & Probate Team discusses what Executors and Trustees do, and who you should appoint.

Charlie Watkins
03.02.2026

Charity of the Month: Big C

Leathes Prior is pleased to support Norfolk cancer charity, Big C as its Charity of the Month for January.

Rhiannon Bond
28.01.2026

Freddie Slater becomes the first development driver to be signed by new F1 Team Audi

Dan Chapman, Managing Partner and Head of Sports at Leathes Prior acted on behalf of Freddie Slater as he becomes the first development driver to be signed by Audi Revolut F1 Team.

Peter Lambert
26.01.2026

Business Lasting Powers of Attorney – Why Your Business Needs One

The benefits of having in place Lasting Powers of Attorney (LPA) documents for one’s personal affairs are now more widely known than was previously the case, Partner, Ejike Ndaji explains.

Ejike Ndaji
26.01.2026

Breaking Up Doesn’t Have to Be Hard: FAQs for Break Clauses in Commercial Leases

Georgia Sartin, Solicitor in our Property Disputes Team answers some frequently asked questions around break clauses in commercial property leases.

Georgia Sartin
23.01.2026

The case of the fake cases: another judgment on AI-hallucinations in litigation

The use of AI Large Language Models in litigation continues to generate headlines (and consternation from the judiciary). In 2025, it seemed that rarely a month went by without a new case on fake AI-generated case law. December was no exception, and the High Court has now issued a further warning regarding the use of AI by litigants.

Chris Goodwin
15.01.2026

LP Celebrates 150th Anniversary

To begin a year of celebrations, this week Leathes Prior are delighted to reveal our refreshed brand identity and website.

Peter Lambert
05.01.2026

Get in Touch

By clicking submit, you agree to our Privacy Policy

Submit
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.